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As a small business owner in the healthcare field, we do not have the resources to have much administrative support. PDFfiller's user interface helps us with the host of insurance forms that are emailed to us. We simply download them in to PDFiller and our forms look professional and they are easily accessible to save or send back completed and signed.
Walt
What do you like best?
I like how the service is not that expensive and there's a lot of functionality and they keep upgrading their features.
What do you dislike?
They could improve the user interface to be more user friendly in some ways.
What problems are you solving with the product? What benefits have you realized?
I'm able to have my clients sign documents by just emailing them the link and if they make a mistake, they can always open up the link and sign again.
Gary Wong, MBA
PDFfiller is a GREAT program with INCREDIBLE customer service! PDFfiller is a GREAT program! It is very easy to use. It helped me tremendously when I had a project and needed to fill out literally hundreds of documents online. The program worked very well, was incredibly responsive, & even kept all of my documents for easy access as well. Most importantly, however, is that they have absolutely INCREDIBLE customer service! I used the chat feature and it was totally painless and even enjoyable. I was treated very well by the chat rep (Paul)! I am a single mother who is trying to start a small business with VERY limited funds. I meant to cancel my plan before my 30-day trial was over. Like so many other times in my hectic life, I guess I forgot! I was quite anxious about it as many companies charge high cancelation fees if you fail to cancel during the trial. There was no need to worry though. I simply logged into my account and then I saw the chat feature. I chose to use it even though I was hesitant to do so (many companies do not provide very good customer service through chat). The response time was extremely fast. I asked to cancel my membership and he replied right away that he would do that for me. Here is the best part, he then proceeded to ASK me if I would like a refund as well!! Now that is WONDERFUL CUSTOMER SERVICE!! Thanks so much, PDFfiller & Paul! I will definitely use them in the future and recommend them to my family and friends. You just do not see that level of customer care combined with great products anymore. I was quite impressed!
April A
Very helpful tool, and easily accessible on the go! Great tool and helpful to keep business going while traveling or on the go. Simple, easy to use format. I could access it while on the go and get work done without having to log into my laptop. When trying to "save as", it takes a few more steps than I'd like it to.
Robynn W.
I have never seen anything like it as it almost talks with you and advise you. loved it and have an issue now I missed som work ro do but was not able to leave so I need to boorrow this for free 48 hours?
Ahmed
Family Tree Project This is my first experience with an Online system. After overcoming initial issues. I now am very pleased, except you 15 limit on merge. Plus some limitations on writing MS Publisher files.
John Hogan
Kara to the rescue I received a email today say my PdfFiller was paid! I cancelled that subscription July 2020 but it wasn’t received and I panicked!! Kara took care of cancelling the subscription and got me refunded immediately! She was a lifesaver!! Thanks PdfFiller and Kara!!
RENEE
i said it before you are excellent i said it before you are excellent, just your price for individual is high, if i had a company i would not hesitate and be your customer.Carlos Hernandez
Carlos
Fast and effective response When I contacted them through their Chat feature my problem was resolved there and then. Instant response, and then follow up emails to make sure everything was ok. This is how customer service should work but so often doesn't.
Peter Carr
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