4 starts because of great chat support but some features I would change. Like when filling out fillable form, I don't like how the instruction window follows you through the entire document. Most other online forms don't have this because they assume the form is self-explanatory. The feature is cumbersome, like dragging around dead weight. Anyways, that is my input.

I enjoy the forms you can search and fill out and all of options you have to mail out the forms. The site just needs to be a little bit more easy and user friendly in regards to filling out forms and form searches

I hate when I fill a pdf, then have to log in, and mistype my password, so by the time I've logged in I've lost ALL my work. Otherwise, it works flawlessly

It works - one problem I found though is that after I scanned a document with the Adobe scanner, the document was locked with password not allowing it to be opened by the person I sent the document to. I didn't seek that extra security so I basically don't know where it NOcame from.