The software in simple & I love it: however the video for how to: tells you what the form is used for; not how your software works. (I think that people already know what the 1099 int is used for)

This he first time that I have really used this program nd it has taken me a little while to get used to filling in the forms. Overall it has been fine

Overall a good experience. Sometimes the lack of features like aligning fields (i.e. Publisher) is frustrating: the ability to copy details from one field to another (drop downs and field attributes) making some forms with several fields that are the same. But I'm an old software designer so I'll take those frustrations and cherish all the good points of the software. I think its a good solution for my needs in the insurance industry.

it did take me awhile to figure things out because I am older, I didn't realize that I couldn't upload my documents until I subscribed to the free trial

Good. I used to use Docusign but they ruined everything by not allowing direct access to an existing account within email. It would be good if you could do that btw - when you preview a document in gmail you should be in the dropdown list of options for opening the doc and editing it.