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The billing is bogus and felt dishonest, but customer service fixed my problems after an email. These save well as pdfs but not as docs. I think the service should be less expensive, given apps with similar functionality.
Anonymous Customer
To Whom It May Concern, I need to let you know that I jumped the gun on submitting my prior severely bad review. Knoll G ended up figuring out the issue and assisted greatly in resolving it. She had much more patience than I had as I had been trying to figure out where everything had been changed to from when I used your site the year before. After 4 hours of much frustration, Knoll G saved the day. I would like to ask for you to somewhat disregard my initial review. I only say somewhat because I feel that the site had such a huge change from last year's "easy to use" formatting. I never needed to use support help. That said, I would like to praise Knoll G. She never gave up even when I did. Huge THANK YOU for not giving up Knoll! You're great and I hope you get some sort of reward for going above and beyond. I would also like to add a technical note...I don't know how everything is viewed on the companies side, but it was very difficult to work with support in terms of the chat box. Every time Knoll G gave me a direction to go and I went (which means the screen changed), I would lose the chat box and had to wait for Knoll G to type and send me something before the box would reappear and then I could respond. It only added to my then current frustration so your site coders might want to look into that.
Jessica N
PDF Filler has made it much easier to create and edit forms and templates, and complete documents which once had to be either retyped in their entirety, or required the much outdated use of a typewriter to complete.
erica
PDFfiller is an excellent product with… PDFfiller is an excellent product with outstanding customer service. They're real and helpful and very very quick!
Adriana
THE BEST IN THE INDUSTRY Very good product for the price. I highly recommend the annual membership. I have used PDF Filler for many years now, it is easy to use and there are many features that it does have that I don't use. If you use this tool to the max, it will benefit any company. Nothing really to mention about that is bad about this program....I know there are a lot of features that I don't use, that I would like to learn how to integrate into my company.
Louie F.
Successful Chat Support Kara helped me locate a document that I could not find after downloading it. What a relief! I was extremely worried because personal information was on the document. Through the chat support feature, Kara guided me in locating the document in my account (which I didn't know I had), moving it to the Trash, and then permanently deleting it.
Julia Antoni
It is good but follwoing features may… It is good but follwoing features may make it much better1. Paragraph eraser would be a great value - right now eraser keeps the gaps between top and below lines. 2. Mass repalcement would be good - search a word or sentence and can replace entire document with new word or text.
Dean
What do you like best? PDF Filler makes it easy to get documents filled and signed remotely. What do you dislike? I believe the mobile experience could be improved. It's sometimes confusing when a client is prompted to download the app. Recommendations to others considering the product: If you need to have forms filled and signed remotely, PDF Filler is a great resource! What problems are you solving with the product? What benefits have you realized? PDF FIller has played an essential role in helping us conduct contact-free business during the COVID pandemic.
Administrator in Hospital & Health Care
I am not computer techy I am not computer techy - and I have been able to figure this out to do what we need. I am sure there are features that I have not figured out yet - but I stay very busy @ work so doing a webinar would be tricky to schedule.
Debbie R.
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