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I need to learn how to use this more but I was able to retrieve a form to my satisfaction. As I use this form more often I have gotten quite comfortable. My business isn't very complicated so I am quite satisfied.
Diane
I was refunded the automatic annual renewal charge by customer service representative after stating my frustration that I was paying for a service that I no longer needed. I greatly appreciate being treated how I treat customers! Thanks
Lucas H
So far, so good. I love the fact that, before I paid--my documents were always saved and not lost. So that later, when I was ready to pay, I didn't have to start over. That was awesome.
CAnne
Working great for filling out forms Working great for filling out forms, on my phone or PC saving and printing. However, trouble signing in when opening file from email and works more smoothly if signed in before opening.
works great
Works pretty well.. I figured out how to use it without a whole lot of instruction reading. I wish the alignment in the form boxes could be made more accurate, I had to adjust many.
Robert T
CUSTOMER SERVICE THE WAY IT SHOULD BE!! I was using pdfFiller to edit divorce documents I downloaded from the Court Clerks website. Being able to edit these documents was going to save me around $500 in attorney fees. When it was time to save and print I was directed to purchase the subscription. There are 2 options... you can pay for the whole year at once (paying $8 per month) or you can pay $20 per month and be billed each month. I accidentally authorized the whole year @$96 to be charged to my debit card. This was not my intention but I knew it was going to be such a hassle to get them to refund my money that had already cleared only to spend $20 with them. I contacted support thru the chat option anyway and found I was very wrong in my assumption. I was connected to Ray who in less than 5 minutes had refunded the difference of $76 back to my card and was inquiring if there was anything else I needed help with. This is how customer service should be and very rarely do I experience anyone who should bear the title of a customer service representative. THANK YOU RAY FOR YOUR HELP AND PDFFILLER FOR HIRING COMPETANT ENJOYABLE PEOPLE TO DEAL WITH YOUR CUSTOMERS.
Kelley Faulkner
It is a great tool to use and very hand.. I love the customer support that is very prompt, particular when these days we have limited time to work on a project / official documentation ..
Anonymous Customer
Excellent tools Excellent tools. I tried it today on one form on free trial. I won't carry on with the subscription because I find the prices really high and I rarely need this type of service. Also, I don't like the deceiving ways of this business where they make you believe it's all free with no commitments until after you've spent the time to edit the document. When you try to download or print etc that's when you are stopped and asked to choose a subscription and give your bank details.
Lili
Still learning... but so far so good. Convenient user interface, able to quickly make the necessary edits to my documents and I'm enjoying using the product.
Shira M
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