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I was allowed a 2 week free trial following an online chat about the product. I was so impressed with the features that I purchased an annual subscription! Very user friendly! Great customer service via chat.
Easy Auto-Renew Subscription Refund
Like most sites that offer small services with yearly or monthly subscriptions, you most likely run into the "auto renew subscription" headache. While it is frustrating (as this happened to me with PDFfiller), it is always nice to have a little forgiveness. Before I disputed the transaction with my bank I "calmly" contacted PDFfiller support asking if I could be refunded for this un-consented transaction of $72. It only took 5 mins with customer support to give me a full refund. And for that hasty/easy relief they gave me (as well as a refund with no questions asked) I give them 5 stars. Also, not to mention, it is a great PDF filling software.
Great online chat support!
Support when I've needed it has been great which I can rarely say about most companies these days. While the program tends to be a little cumbersome it works for what I need it to. When I have issues the online chat support has been great an very little wait to get to someone. John resolved my issue over the weekend and Kara fixed the one I had this morning - I really appreciate both their help!
Easy to use. After great frustration with other apps to fill in pdf forms, pdfFiller has been the easiest and most efficient method for me to complete forms.
I liked the flexibility to edit and make changes in my document.
Its rare to get something like this, especially for a pdf format. for me it made things easier as I was working on a pdf document and I wanted to make a few changes on it without converting to a word document.
It´s definately a good pdf writing and editing service, but they do charge quite a lot for people who only use it casually, like me, maybe they should have to more payed plan options...
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Kara was very helpful in answering my questions to learn more about the features of pdfFiller as a possible platform for our online forms for our clients and prospects. Prompt, professional and friendly chat response!
Thank you Roxy
I had a problem when the free account rolled automatically to premium. But the account was cancelled and my $96 was repaid without any argument from PDFfiller and back in my account in minutes!
What do you like best?
Easy to use and effective. PDF Filler has decreased the amount of redundant work for me.
What do you dislike?
Sign now sometimes has a glitch and I have to redo the task
What problems are you solving with the product? What benefits have you realized?
Tracking documents. Customers say "I didn't know" or "I didn't get it", I can view the audit log.