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The UI is outstanding and very effortless. Very impressed.
My only issue was with advanced features. Would have liked to know ahead of time that they were additional fee. Everything looks included and don't like being told something cost money after the fact. Second, when telling me I had to upgrade to get additional feature, it should show the difference between what I am paying verses the new amount. I was on personal plan ($6) but to get the features I needed it was ($10). It said it was $10 for advanced plan but I didn't know if that meant $10 MORE than I was already paying. I had to open site in incognito mode, look at plans to figure it out... not fun.
Lastly, I was trying to send 2 separate PDFs as one doc. It took me a while to figure out where Merge was. I didn't understand why all the options under Actions were greyed out. That was very frustrating and should be improved.
Easy to use!
I found the system very easy to use and have only scratched the surface. Converting documents to an editable form was easy to do and the system made it easy to find available PDF or other formatted versions online.
Saving different versions or templates was a bit of a challenge but that was easily remedied.
Outstanding customer service, communication and efficiency!! I highly recommend. They are one of the best, if the THE best company I've ever dealt with!
Exceeded expectations
Exceeded expectations! The product was easy to use and customer service is top-notch. I had nothing short of a pleasant experience.
I've had pdf filler for some time.
I've had pdf filler for some time.Absolutely love it. Would not be without it.Definitely an A+. Everybody needs it businesses and individuals.
Great features. Easy to learn.
The features I've used so far have been fantastic. pdfFiller is quick and easy to learn. The only feature it doesn't have that I would utilise is when creating a form and using the 'formula' option I'd like to be able to add formulas like in excel e.g. =field_1 so that I can duplicate a form entry where it has been entered previously. I chatted with the live support team about this and they were fast to respond & took this request onboard for future updates. A great product and fantastic customer service.
Pdf filler is a company with a ton of integrity and cares about its clients
Pdf filler is a really great company that has great morals. I signed up for the free trial and forgot to cancel before it auto renewed for 1 year. With Covid impacting my commission based business, spending 120 dollars for pdf software is not something I can afford at this time. The customer service rep Rachel not only refunded my purchase, but did it very quickly and professionally. Obviously I forgot to cancel and this company could of held my feet to the fire as it was my fault that I did not cancel the auto renewal that I agreed to and left my Google pay account for. However they did not do that. I will absolutely 💯 use pdf filler again in the future if the need should arise and would recommend it to anyone that needs to edit a pdf file in the future!
It is a convenient application
It is a convenient application which allows professional appearance to forms. I am a little concerned about shared documents which need editing if the recipient is not a subscriber.
Elisa stepped right into action and helped me with my accounting issue. It is so nice to be able to have an account services individual help a customer with ease. This is a very rare occasion especially during this pandemic. Thank you Elisa!!!!!