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Dec 30, 2025
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I like the site and the program. I do not appreciate being told of the cost until I had invested significant time filling it out. Not nice. Felt compelled to buy product - not fair.
P.S. Even though I felt I had to buy it, I like it and have since used it multiple times.
Easy to use, but seems like a lot of steps to go through to get to the documents and to save them to my computer. I have to save it to my computer to print it because printing from the program doesn't get it all printed on the 8.5x11" paper so leaves information off.
Too many going back and forth tasks to complete a form. You need to make this more friendly for the user not experienced. Make it like MS Word with what is available from the subscription, as for example: when I needed to use the eraser, it brought me to a screen to purchase to get, even though I have a monthly subscription. Not fair.
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This site is both efficient and extremely useful! Out of all the pdf sites I have ever used, this one is the simplest to navigate and does not constantly try to get me to pay for a subscription. I love its many features and will continue to use it.
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I had a very complicated question pertaining to a credit card charge, (I didn't know which account within our company had incurred the charge, and therefore, couldn't track down a receipt) **** helped me reverse engineer the charge to find out where it came from. My company provides Customer Support for the Video Gaming industry, so I know the value of a positive CS experience. Way to Go, ****!
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