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I'm sure the service is extremely useful to the computer literates, but I'm not one of them. Although it's not rocket science, I'm old fashioned and was hoping to talk to someone and walk me through it over the phone. Not a bad experience though...
Anonymous Customer
After a slow start and feeling misled by the "fill in your form for free" and then having to pay, I did get a full refund. The tech support was excellent - they were the only ones, that I could find, that could get me the rather complex fill in form from NY State Tax authorities (RP-5217). I still feel I should not have to pay a third party to file a required tax form - but that is an issue I'll have to take up with NYS, wish me good luck with that one.
Robert
honestly was harder to understand the first time, but I came back a few weeks later and in just that time it had become much more intuitive and to me seems to flow perfectly!
mark d
What do you like best?
This program has a very end user friendly. I have used it at home, work and my social club. Having it in the cloud makes it easy to use where every I have Internet service.
What do you dislike?
Though I don’t have much I dislike there is a concern about the storing of my documents?
Recommendations to others considering the product:
I started using this for personal use then brought it into using while at work
What problems are you solving with the product? What benefits have you realized?
Editing PDF documents that are sent to me for review. The ability to edit, sign and convert my documents are a true benefit.
User in Individual & Family Services
Very Helpful Product This product has been very helpful when a document only comes in PDF Form and I need to fill it out on my computer. The layout is a bit confusing and the website is not easy to use. Sometimes the text of documents gets squished together.
Erika M.
Such helpful customer support This is a great product but I only needed it for a short while, (1 day) but forgot to cancel my free trial, contacted customer support and they arranged for a refund right away, so very helpful.
carolyn Jorissen
I have found that Adobe is not only impossible to use for editing it is a nightmare!!! Your format for typing on sheet music is ideal. I couldn't be more pleased!!!!!!
Marypat W
Filling out a Federal claim form, but people were sending me versions (Word, PDF, etc.) and they were all junk...not very professional looking. Lots of problems with layout, font size. Found this pdfFiller and I completed the form in a matter of minutes (struggled for hours with the others).
Anonymous Customer
What do you like best? I like how simple it is to navigate fields. The program is really good about identifying editable fields in all documents. What do you dislike? I think they can improve the downloading/saving function. There seem to be more steps than one would expect. Recommendations to others considering the product: If you are looking for software that is simple and allows you to edit PDF files easily, this is your program. I feel the least amount of pain when renewing my subscription. For me, it is a must-have tool. What problems are you solving with the product? What benefits have you realized? Zero lag time in legal documents or any documents that require redlining, editing, etc.
User in Retail
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