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After a slow start and feeling misled by the "fill in your form for free" and then having to pay, I did get a full refund. The tech support was excellent - they were the only ones, that I could find, that could get me the rather complex fill in form from NY State Tax authorities (RP-5217). I still feel I should not have to pay a third party to file a required tax form - but that is an issue I'll have to take up with NYS, wish me good luck with that one.
Robert
I enjoy the ease of completing the forms, printing and saving the documents. I expected to be billed at the 65% off rate for one time use, annually, but somehow was charged the $72.00 annual renewable rate. I will now have the inconvenience of having to cancel the subscription, since this is the last time I need to perform this function.
John P
The person who dialogued with me concerning my problem very patiently walked me through the steps of printing my tax form and everything was nicely resolved. Thank you very much, especially for your patience.
Naomi
The questionnaire asks applicant to send proof of income and supporting documents for all expenses. I do not know how to send these and hope I'll hear from someone about how to do this.
Deirdre A
This is the only app I can erase and… This is the only app I can erase and fill-in easily so I love it. However, the signing function is glitchy so I use Docu or Adobe sign for that. Still, soooo worth it b/c of the Erase and Fill features.
Stephanie Beaulieu
They have a good product but I'm not in… They have a good product but I'm not in need of a full year subscription. I was able to use their product for the one document I needed and they cancelled my account with little to no effort on my part. If I had a lot of documents I would recommend them.
Cliff Jacoby
I went into your chat hoping to get… I went into your chat hoping to get answers to my inquiries regarding my account and why I couldn't locate what it kept telling me that I should be seeing. Kara was the second chat agent I messaged in this desire to find out what I was doing wrong... which is fine. The first agent was like an operator I assume... finding out what I needed exactly and then transferring me to the right team. Which happened really QUICKLY!! I am NOT used to any online chats actually being able to do anything as fast as this happened today! Much less get an agent that could actually help me... TODAY was the first in a very LOOOONG time! Kara was GREAT!!! She needs a raise and maybe a promotion. Thanks again, Kara!!! KUDOS to Kara!!! The one entity that I HAD dedicated my loyalty to (Best Buy) for over a decade... is now in my rearview mirror!!!! They are atrocious at helping anyone with anything online!!! The store employees have to go through the same phone number we do, so they're worthless! And corporate Best Buy... smh... I won't get ugly here, but just state that they were the final straw that broke the camel's back!! I will NEVER give them any more of my time or money!!! PDF Filler though... has been a nice change!!! Thanks again!!!
D. Lang
Great application! I was able to edit some incorrect dates sent to me by a reference who could not access the document for an extended period of time. I was able to get my document corrected and resubmitted without issue
Tai M
What do you like best? PdfFiller is a user-friendly application that I often use in the classroom. It has worked well for parent forms and even creating worksheets. Documents are easy to upload and edit with no data or formatting loss. What do you dislike? I haven't yet found any CONs for this product and will continue to use and recommend it to others. Recommendations to others considering the product: I would definitely recommend giving pdfFiller a try. It doesn't have a steep learning curve, so is useable right away. What problems are you solving with the product? What benefits have you realized? Sending out paper forms wasn't an option this year, so it is easy to create forms that can be sent out and returned electronically. A huge plus is being able to get electronic signatures.
Jennifer Jones-Cooper
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