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This is an excellent product/service that was very useful to me, especially because I have a ********** and can't install windows based pdf editing software. After the trial period, I had a family emergency that caused me to forget to cancel my trial (I love pdf filler but planned to subscribe later when I will need it more) so I was auto charged for the subscription once my trial ended. I contacted support to explain what happened and they responded and resolved my issue within just a few minutes. They were prompt, professional, and understanding. I feel great about the service and customer support that I recieved and plan to subscribe to pdf filler in the near future. I wild gladly recommend pdf filler to anyone who wants a great way to edit pdf files with the confidence of working with a company that has excellent customer service.