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After a slow start and feeling misled by the "fill in your form for free" and then having to pay, I did get a full refund. The tech support was excellent - they were the only ones, that I could find, that could get me the rather complex fill in form from NY State Tax authorities (RP-5217). I still feel I should not have to pay a third party to file a required tax form - but that is an issue I'll have to take up with NYS, wish me good luck with that one.
Robert
PDFfiller is a very helpful tool. However, I do feel there are aspects that could be improved. For example, it would be useful to be able to fill in ovals.
Werner H
I found that access to and filling out of standard forms was very easy. I liked that editing and saving was also easy. Being able to log on and access your work from anywhere is a bonus
Linda
My first day! As far away from tech savvy as you can get! With help on "Team Viewer" I learned how to solve all the problems I had getting started. I will certainly use tech support again but off to a fun start.
Craig C
Customer service was excellent Customer service was excellent, they addressed my issue promptly and everything was resolved immediately. Excellent experience.
Shalene Leblanc
Best customer service ever Best customer service ever! I accidentally signed for a year and it cost me an amount of money I can't afford (it doesn't seem much, but when your local currency is way behind USD, it greatly hurts your wallet). After reaching Rachel on pdfFiller's customer service team, they not only refunded me but also waived a month of free access. I couldn't be happier of using it! Recommending it to all my friends, from now on!
Luiz Ferreira
Great product and even better customer service I used the product, which was excellent, once during the 30 day trial. However, through my own mistake in not cancelling due to e-mail mix up, I was enrolled in the full year subscription. I explained the situation to support and have been given a full refund. This has to be the best customer service and support I have ever received.
Andrew Bell
I really like the service a lot. It is user friendly and intuitive. I like that this also comes with Sign Now so that I can have all the forms I need for my business easy and accessible for me to get electronically signed. I would give it 5 starts except in the Sign Now program the program should default to the text box for people to sign and then have the live signature be on a separate tab, so basically reverse what it is now. It is hard for some people to get to the text box for them to type their signature. I use this all the time in my business and I would recommend it.
LynnR
I am very pleased with the program but I was upset... I am very pleased with the program but I was upset to find out that I could not print or save unless I signed up for your trial period. But this was just what I needed, when I needed it. I would recomend to my friends.
anonymous O.
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