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Dec 30, 2025
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i loved this. i was confused though at first about whether i could use a free trial or if i would be charged. i would recommend highlighting the free trial offer upfront to get more people to use this great product.
Had an issue with billing today (a…
Had an issue with billing today (a Saturday) however after emailing their customer service team I got a very quick response and kept getting help and support until the issue was resolved, on the same day. The person I was in contact with was very polite, understanding and genuinely wanted to help. The service itself is great and I would recommend it to any business that needs to edit and sign documents online .
I mistakenly did not cancel the trial…
I mistakenly did not cancel the trial period and was billed for a year's subscription. When I wrote to the support team, they immediately cancelled the subscription with a full refund. Even though the mistake had been mine, there was no lengthy questioning about how it happened or extra surcharges or the like. I very much appreciated their professionalism in meeting my needs.
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I happened upon your company. I filled out a form for Transfer on Death for Minnesota. I paid but then had trouble getting back in. Turned out file was corrupted. Got great help and got it to work.
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