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Minimal experience. Does take the time out of huge forms to fill out - even for my kids' school. $20 a month is a lot for the convenience. I will likely cancel after my 1 month.
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Service only needed once I'm in my 89th year and only needed to send in the form once...I didn't know that I was subscribing to ongoing service. I live on Social Security supplemented by savings so I can't afford $96 per year for a service I only needed once. Thank you for the time I did need you.
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Easy to find fast and proficient chat support My issue is resolved in under 5 minutes.. I was able to speak with a live confidence human being in under 30 seconds.. I was charged for subscription that I forgot I had subscribed to and I no longer needed and the chat agent Kara had my problem resolved in no time. Locating this chat support option was easy and not hidden amongst FAQs or literature used to distract and deter you from reaching out
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