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Dec 30, 2025
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i loved this. i was confused though at first about whether i could use a free trial or if i would be charged. i would recommend highlighting the free trial offer upfront to get more people to use this great product.
Love that its so easy to use. I wish it was free/cheaper since I am only using it to apply for jobs. Would be cool if there was a discount code for people in the market looking for jobs if they took a survey for market research.
I did not like the way my card was charged the $120 initial annual fee. I only wanted to pay by month. That was misleading and I did not appreciate it. If your going to offer the monthly plan, offer it, make the wording more clear. don't try and trick people into the yearly plan and make them go through customer service to get the refund. The reason I give four stars is because (1) the customer service rep was so helpful in getting me my refund back and (2) you have an awesome product. It is really working well for me.
I used this service once and had to…
I used this service once and had to sign up for a subscription. I didn't need it more than once, but I signed up anyway. I decided to cancel the subscription before the free trial was up, but I didn't complete the process so my account was charged. I contacted the email address included in my Paypal receipt and the team was very responsive and they took care of the issue immediately. I think they should make it easier/more clear on how to cancel, or not require a subscription, however, it was useful and the customer service was efficient.
This was super helpful for when I was…
This was super helpful for when I was applying for a job and then filling out the pre-hire paperwork. As I have not had a good source of income during this process, I was very glad for the free trial.
Easy to use. I have to STUDY the layout to find what I want. We are not power users of this product. The webinar might help.
The pricing you impose presumes that I use a lot of features. I wish you had a price structure to low end users who seek to have a few simple forms filled and signed.
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