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It was very good and worked very well. However, overpriced. I did not like that I could not switch to a different sign on option after purchase and that if I terminate the agreement, you delete access to files instead of offering a transition courtesy print/save/view.
Anonymous Customer
I enjoy the simplicity but am annoyed that you can't use certain features without paying a higher price. $80/year is pretty high for a basic subscription.
Craig
It was fairly easy to search out IRS forms but then you find out they're not usable because they're in Red!?! Also it said if you paid for a one-year subscription you save 65%, but the yearly cost was exactly the same as paying monthly and you didn't know this until you processed your payment???
Judi
I used your program to work with government forms we needed to complete so I decided to try it for our Contract and Form paperwork that needs to be submitted.
Ceane P
honestly was harder to understand the first time, but I came back a few weeks later and in just that time it had become much more intuitive and to me seems to flow perfectly!
mark d
Many thanks to your "support" crew as I… Many thanks to your "support" crew as I found the first time through this in a long time is difficult to figure out. I will be filing this form on Monday so will let you know if we got it right!
jhhcoinc
I had an issue with the platform that… I had an issue with the platform that the customer services team resolved within a very short time. Very happy with the explanation and the overall outcome.
Jean
Good facilities and free trial welcome. Request for Rating a bit quick though! Comprehensive system that you can use at different levels, from basic form-filling to online collaboration and submission.
Martin T
This is an absolutely AMAZING service This is an absolutely AMAZING service, the only reason I had to give 4 stars instead of 5 is due to the cost. To expect people to pay so much money (especially during the pandemic) when everyone needs to work and operate from home is unconscionable. If this service was, say, $12.99/mo. then I would most definitely pay it. However, the monthly cost is nearly three times that high, and it is not something I can afford on unemployment benefits of $235 per week. This service is amazing and efficient, but the company is not being realistic about the current cost of its services. And no, offering annual payments of $200+ is not a viable solution.
Laurel King
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