Very user friendly. I had to contact support and they assisted me very quickly and sent me the correct form to use for an insurance claim I was working on. Looking forward to using this service again. 6/13/16 Makes my life a WHOLE lot easier!

It was pretty easy to use except when you hit the next tab it would take me to the text box to type but it would not allow me to type until I moved my mouse to that location and click. It would be easier if it would allow you to type in the box it moved you to so you don't have to keep going back and forth to the mouse. Also some boxes when completed there was not an option to click "next.

I love it! my only gripe is not being able to send emails with pdf's as normal attachments. I have to send a lot of PDF's to insurance companies and they complain that their systems cannot open the PDF's as sent from pdffiller so I have to take the time to download them from pdffiller, upload them to my CRM, and then attach them in emails. It would be great to be able to save that time. But other than that I am very impressed with the service.