PDF filler is user friendly. I am able to access previous years 1040 forms for clients who have had issues with their past years taxes. All of the forms are easily accessible. I enjoy using the tools available such as highlight, signing documents ect.

I did not like the way my card was charged the $120 initial annual fee. I only wanted to pay by month. That was misleading and I did not appreciate it. If your going to offer the monthly plan, offer it, make the wording more clear. don't try and trick people into the yearly plan and make them go through customer service to get the refund. The reason I give four stars is because (1) the customer service rep was so helpful in getting me my refund back and (2) you have an awesome product. It is really working well for me.

I had to cancel my subscription right after I got it (the first time) because we were told not electronic signatures. The customer service person I was connected to was very quick with applying my refund and explained the banks general policies. It ended up there was a mistake, so I'm back. I enjoyed the ease of using the product. I was able to pretty much teach myself how to use it. I do look forward to seeing what the webinar has to offer.

I used this program for one item in the past and just discovered today I can use it for many other types of forms such as Income Tax etc. Very easy to use, thank you. Wendell Juhl

I like it very much, I think it has great fearures and it has helped me a lot... so much that I was ready to become a paid user. However, 2 of the last documents I uploaded to the system were cut-off and seriously changed (different format, things missing, etc) the uploaded document did not show as an identical version of the original document and that made me change my mind. I use it for contracts and they need to be exactly as the original document. These are legally binding documents, so because of that, I decided not to continue the service after the free trial ends.