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I found that my typing was faster than the rate that the data shows up on the screen. I didn't like that. My attorney found this link for me, I was unaware that this was a system I would have to pay for. A customer service ticket was generated because I needed help.
Mary B
I did not like the fact that when you decided to make it a service that charges you money, there was no warning. It forced you to pay if you wanted to keep your documents. I'm past that now and I am really ENJOYING it now that I am a paying customer.
Ron V
so far so good, very easy to use. The only issue is I can not verify my office # as I do not use a CELL phone. CAnnot receive SMS text to verify my tel#
Dawn
It helped me out a ton with a file i… It helped me out a ton with a file i needed, then after we were charged the yearly membership, which we couldn't afford, Sam a kind chat customer service rep helped me cancel the transaction quick and easy. Great service.
Nate
The level of communication the team has… The level of communication the team has is second to none. Best customer experience. I recently tried the free trial, I forgot to cancel after the free trial because I needed their service @ that time only. When then cancel my subscription I didn't get a refund, but the team explained to me why that happed if do want a refund what should I do.I then followed the steps and within the time they said , I got my refund. Keep up the great work team.
Pablo Di Nyambo
Great customer service This is a great site and if I had a business I would probably use it, but I only needed to sign and fill 2 documents during my 30-day free trail, so the cost of an actual subscription wasn't worth it. I attempted to cancel my subscription on the site but couldn't for some reason. As soon as I asked for a refund, however, it was immediate and customer service could not have been more helpful. So it would have been 5 stars if cancelling the free trial was a little easier. Also, if there was a lower subscription for very light usage I would be interested in that.
Liz Bishop
Confusing to learn and there is a lot to learn. There is no simple way to learn that I can see . I contacted support but it is only a way to answer one question at a time . While I might recommend it to someone , it would be with caution about how complicated it is
SueBo
I am a ******* Home Inspector and love PDFiller. I can do everything on my IPhone. I had a problem at first and had an online chat with ***, helped me fix a problem on a 4 point inspection and had it corrected in 15 mins. Once you learn your way around PDFiller it can save you lots of time.
Justin D
I inadvertently established trial accounts under two different emails for PDFFILLER.. Although I found the product to be useful and efficient, i decided that I did not have the volume of **** to justify an ongoing subscription and canceled. A paypal charge a month later for a year's subscription alerted me to still having an active acct under a 2nd email address. I immediately contacted customer support via Chat and within a matter of minutes the agent terminated the account and send a credit back to my paypal account. Truly amazing customer service! Further, I would HIGHLY ********* PDFFILLER for any one needing to alter a significant volume of **** -- it is a very good product."
Elickm
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