Customer service is A1! Wow! Customer service is A1!I needed to fill out some forms for an outfit, a one-time thing, and signed up for the trial month.Later in the month I tried to cancel the trial period before my credit card was charged the $20, but I forgot which email account I'd used to sign up, so I was unable to log in to my PDFfiller account.Today, when I received the email saying my credit card was charged the $20, I was able to contact PDFfiller since I now knew which account I'd used. I contacted them via "Contact Support" in their website and explained my situation. OMG! When it said I should receive an email in 20 minutes or less, I was thinking, "Yeah, right!" but it was literally only minutes before I received an email saying they would be glad to cancel the subscription and refund my money.If I ever need this type of service on a more regular basis, I will definitely be signing up with this company!

Very professional and good customer support I forgot to cancel the auto renewed subscription after my free trial and they got back to me within a day and were also very responsive. I got refunded immediately even though it was my fault for not cancelling.

I will be back! I used PDFfiller to sign severance paperwork. I took the free trial and then THOUGHT I canceled it right away. When the charge came through, I was ready for a fight...but that didn't happen. Kirsten at PDFfiller's live chat was lovely and helpful. She even apologized for the mistake I most likely made. Then she asked if I was sure I wanted to cancel (a trained question). When I said that I didn't need the service, she didn't push and she processed the cancellation and refund right away. If/when I DO need a pdf filling service again, I will use them!