I worked on a form without signing into my account. I came back to work on it some more and couldn't find it. I was able to contact online support and she helped me retrieve my file I am forever grateful. This forms take forever to fill out already and then to loose it. I was very happy. Thank you Elie

Your customer service on documents that will not download for editing is outstanding. uick resolutioms so I can make the changes I need to make for success.

It can be great, but it's a little buggy at times. The signature feature often crashes the signer's device, whether mobile or desktop, and the API integration with Zapier is very finicky as well.

mostly quite a good thing. I would like to know how to move text after you've placed it on the page, though. That needs to be more intuitive if it's possible.

I find the programming impressive. I find the website less so as it is really quite hard to find out how do so such simple and presumably popular things as setting up formatted forms for use on a website. Too, find some terms a bit confusing such as template vice a fillable pdf vice a document. Maybe a startup, online primer to show exactly how to do basic things and find basic options. I will say this. My call to your support staff was excellent. Your agent told me exactly what I needed to know in that instance.