Last updated on
Jan 6, 2026
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I did not like the way my card was charged the $120 initial annual fee. I only wanted to pay by month. That was misleading and I did not appreciate it. If your going to offer the monthly plan, offer it, make the wording more clear. don't try and trick people into the yearly plan and make them go through customer service to get the refund. The reason I give four stars is because (1) the customer service rep was so helpful in getting me my refund back and (2) you have an awesome product. It is really working well for me.
It works. After dealing with another program for five years, that suddenly became dysfunctional as they upgraded, we are happy to have landed into your world.
Despite having some difficulties with…
Despite having some difficulties with the payment of the subscription, the service was fast and effective. I have to verify with my bank the reason for the unsuccessful transaction.
I think this is a very good software. It is easy to fill and sign a document or to create your own. I am having some trouble finding a document that I started and did not finish. And I would like to learn everything that it offers.
I used you to arrange a document and I…
I used you to arrange a document and I must point out that it was easy to operate and arrange. Very convenient to use and the customer service is pleasant and courteous.
Excellent Customer Service
I had a problem with my account of my own making - the agent helped me on that chat and sorted it out in minutes. Professional, courteous, what's not to like? Worth every star!
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