Last updated on
Jan 4, 2026
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originally i was dissatisfied with paying $20 to learn how to use the system and still did not get any benefit. Then customer service reached out to me to provide assistance and work on a solution. I am still learning how to effectively use it but am happy for their willingness to help.
With recent changes, it has become difficult to navigate in the application. Also the app is slow and hence takes too much time for us to work on it. Its a great app, but due to some changes made (may be) the end user is not happy.
Easy to use once I figured it out - with 3 jobs it has become mandatory to use/edit pdf which I have been trying to avoid. Thanks!
Update: Still liking this program!
30 Day Free Trial is wonderful. Has all the forms, information, etc to prepare your taxes and file them electronically. Excellent Website. Excellent Brand.
****** works great, maybe a little inconvenient compared to *****, but that's why they are so much cheaper. For as little as we need a *** editor I could not justify the cost of *****, so this was a good alternative. *** some issues with my pay method after having them for 3 years. Wish I could have just updated my Pay info instead of having to cancel my plan and sign up again. That messed up a discount I had, but kudos to the customer service for being able to straighten it out. *** to do everything through chat because no phone number. Overall decent **************."
great site has helped me out a lot being a successor for my deceased loved one. thanks for the great site but please fix the type or a form. it looks terrible and clears the background
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