Last updated on
Jan 3, 2026
pdfFiller scores top ratings on review platforms
To Whom It May Concern,
I need to let you know that I jumped the gun on submitting my prior severely bad review. Knoll G ended up figuring out the issue and assisted greatly in resolving it. She had much more patience than I had as I had been trying to figure out where everything had been changed to from when I used your site the year before. After 4 hours of much frustration, Knoll G saved the day. I would like to ask for you to somewhat disregard my initial review. I only say somewhat because I feel that the site had such a huge change from last year's "easy to use" formatting. I never needed to use support help. That said, I would like to praise Knoll G. She never gave up even when I did. Huge THANK YOU for not giving up Knoll! You're great and I hope you get some sort of reward for going above and beyond.
I would also like to add a technical note...I don't know how everything is viewed on the companies side, but it was very difficult to work with support in terms of the chat box. Every time Knoll G gave me a direction to go and I went (which means the screen changed), I would lose the chat box and had to wait for Knoll G to type and send me something before the box would reappear and then I could respond. It only added to my then current frustration so your site coders might want to look into that.
App doesnt work the same as using it on a computer. On the computer is easy and simple. Ive tried the app and seems to cant work it like on the computer such as tap on it erase or add , high light , or erase. Im using apple iphone Thank you
PDF Filler is very user friendly compared to other available form typer software. After, downloading, I immediately began to fill in a job application and was able to finish expediently. Excellent tool!!!
I had issues getting signed up for the…
I had issues getting signed up for the free trial, but the customer service handled everything to get me working today, which is fantastic customer service.
Bravo!
I was just on the phone and wrote back to congratulate the customer service rep on my call. I was very nervous about making sure my document was sent properly because a 5 year deal is riding on it. She helped calm me and understand things were handled properly. Bravo!
What do you like best?
The ability to send a link via email or text to allow a client to sign a document makes things a breeze! I also like having an "encrypted" folder that's password protected for my access only.
What do you dislike?
Nothing really that I currently dislike about the online software.
Recommendations to others considering the product:
If you're looking for a very affordable alternative to DocuSign or any other "Send to Sign" type of software, this one takes the cake!
What problems are you solving with the product? What benefits have you realized?
I have access to Law documents vs. having to google something for a layout where I can save it & populate the information I need from my data.
Watch pdfFiller eSignatures in action
Check out a quick video tutorial that shows how to create and place your signature or send a document for signing.