I am just learning about this program. So far it is easy and appears secure. I have initially been using the redaction/ blackout feature for several PDF files that I am sending to a client and it has been very effective. I am impressed with the "save" feature in that it allows you to save the edited file in a different format, I.e. Word.

I did not like the way my card was charged the $120 initial annual fee. I only wanted to pay by month. That was misleading and I did not appreciate it. If your going to offer the monthly plan, offer it, make the wording more clear. don't try and trick people into the yearly plan and make them go through customer service to get the refund. The reason I give four stars is because (1) the customer service rep was so helpful in getting me my refund back and (2) you have an awesome product. It is really working well for me.