It was confusing. I had sent a rental app to a client and I didn't know where to get the reply. When the customer called me she said she was unable to send it. I eventually found it on the PDF Filler site but couldnt do anything with it. I then realized even though I thought I subscribed, I apparently did not. Found that out when I clicked "done" and suddenly the prices came up. Very confusing way to do business.

Good afternoon, I have subscribed to PDFfiller and have even been charged $20 yesterday to use this program, however, when I try to log in, my password isn't recognized. Also, when I try to go back to change anything on my form, I find it time consuming to try to do this.I don't have a lot of spare time at work & I really don't like using the typewriter, because if I make a mistake & find it later.. I can't go back and change it, hence PDFfiller.. It says a msg will be sent to my email, however, I never receive this msg. It's not in my Inbox, Spam or Trash folders. I would like to use this program at work, so I don't have to use a typewriter. Can you help me with this log-in issue? Many thanks, Joyce Durbin From: Notification - PDFfiller <notifications@pdffiller.com> To: jdurbin_99@yahoo.com Sent: Wednesday, October 12, 2016 4:21 PM Subject: [PDFFiller] Thanks for subscribing to PDFfiller [ Do Not Reply ] Hello, Thank you for subscribing to the PDFfiller Monthly Personal plan. Your payment has been successfully processed. Your subscription details are as follows: Username: jdurbin_99@yahoo.com Subscription ID: 4k9cgm Plan Type: Monthly Personal, billed at $20 Next Automatic Renewal: 11/12/2016 You can now enjoy premium PDFfiller features that will enable you to edit, fill, and sign documents, collaborate with others, request digital signatures, eFax, and much more! You can also find documents you may need by searching our library of over 10M documents and fillable forms here. To change your payment information, cancel, or upgrade your subscription, visit My Account. You can review the cancellation and refund policy here or by speaking to our 24/7/365 support team. If you have any questions, please do not reply to this email, and instead please contact support by clicking the Contact Support button below. . Don't forget Download the PDFfiller app to access and edit your documents on the go, anytime, anywhere, from any iOS device. Thank you for choosing PDFfiller! The PDFfiller Team

initially the software did not allow me to transform document to pdf. contact customer support and eventually the software work as instructed. last the pdf filler content page will not allow the user to rotate the document to the correct form. the document had to be rescan to the proper orientation prior to changing out the format.