Last updated on
Jan 3, 2026
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I didn't know it was going to cost money. I am just a private person trying to get Medicare reimbursement. The print is very tiny so proofreading is hard.
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I found this site by using Google. I then had a few questions that were resolved by chatting with an agent. The agent gave me a 3 day free trial. I was able to do what I needed and purchased a subscription.
Your customer service on documents that will not download for editing is outstanding. uick resolutioms so I can make the changes I need to make for success.
The product solved my problem and I got…
The product solved my problem and I got a refund without any difficulties when I forgot to cancel my monthly subscription.
Add a one-time use subscription
Add a one-time use subscription. I feel this will be beneficial to a lot of your potential customers that do not run a business and may be using this software for personal use. I feel like a one-time 48hr subscription that can be purchased at a low cost would be profitable, especially if it can be repurchased at a later date if the user needs to use the program again. It does not make sense to offer a free 30 trial to users who are not going to use the program for more than 48 hours. I used this for free and you could have made money off of my usage by providing a one-time use subscription. Now, I have to make a new account with a different email if I would like to use your program again because I cannot afford to pay $100.00 for a subscription that I may only use once a year. So, just a suggestion.
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