Katrina was quick to begin the chat Katrina was quick to begin the chat. She immediately understood the problem and provided quick and detailed steps to resolve the issue. Overall friendly, professional, and knowledgeable. A very good chat experience.

Document Signing and Editing Issues I just spent about an hour or so with Kara, one of your most helpful and patient online chat professionals. I was in the process of completing a contract and addendums where my Buyer was pressing me. I sent it out to my Seller and the Buyer once and ran into a number of editing and fillable field issues. So I recalled it. Kara took me step by step through each issue and patiently explained everything to me via zoom and screen share. She even went a step further and pointed out some features to me that will help me in the future. Even though I was a bit stressed in trying to get my documents completed, she calmed me down with her knowledge level and patience.I sure hope if I ever need pdfFiller's live chat support again, I'm lucky enough to get Kara again or someone with the same level of expertise. I enjoyed chatting and working with her.Joyce