I couldn't print directly so I followed instructions for converting document into PDF file on my computer - smooth sailing after that. I like the paper trail of all activities with forms - very helpful to review My Account and see what I have done.

To Whom It May Concern, I need to let you know that I jumped the gun on submitting my prior severely bad review. Knoll G ended up figuring out the issue and assisted greatly in resolving it. She had much more patience than I had as I had been trying to figure out where everything had been changed to from when I used your site the year before. After 4 hours of much frustration, Knoll G saved the day. I would like to ask for you to somewhat disregard my initial review. I only say somewhat because I feel that the site had such a huge change from last year's "easy to use" formatting. I never needed to use support help. That said, I would like to praise Knoll G. She never gave up even when I did. Huge THANK YOU for not giving up Knoll! You're great and I hope you get some sort of reward for going above and beyond. I would also like to add a technical note...I don't know how everything is viewed on the companies side, but it was very difficult to work with support in terms of the chat box. Every time Knoll G gave me a direction to go and I went (which means the screen changed), I would lose the chat box and had to wait for Knoll G to type and send me something before the box would reappear and then I could respond. It only added to my then current frustration so your site coders might want to look into that.

Wonderful - the only way to make it better is to make it free or at least cut the cost in half. Thanks so much!! All in all a wonderful service and really worth the price!

Fantastic at converting pdf to word and also editing a pdf file. Getting yourself around the menu's is a little clunky and takes a while to get used too.

It's fine so far, I double checked for accuracy off of the tax tables and it calculated correctly which is a positive for me and very helpful and a huge timesaver to know it is accurate and reliable