Last updated on
Jan 4, 2026
pdfFiller scores top ratings on review platforms
In less than ten minutes I was messaged back by customer service via email, it's 11:15 pm by the way, and the problem at hand was resolved immediately. This is not a robot or program typing this, I am a real human being, my name is Mike and I totally love PDFfiller.
They have very quick and responsive…
They have very quick and responsive customer service. I was greatly relieved to have my issue resolved in a very timely manner.
Working great for filling out forms
Working great for filling out forms, on my phone or PC saving and printing. However, trouble signing in when opening file from email and works more smoothly if signed in before opening.
AWESOME CUSTOMER SERVICE AND POLICIES
Used PDFfiller for one document and forgot to cancel my trial subscription. As soon as I was billed, I contacted customer support for a refund and Anna from the customer support team did it immediately. The process was so swift that even I was surprised. I wish more companies were as quick and understanding as these guys. Will definitely not hesitate to use this company again or recommend it to people. Thankyou so much!
I am a relatively new user to pdffiller, but have found the platform user friendly and does exactly what I need it to. Helping me modernise a lot of statutory requirements for e-signatures and template creations.
When I experienced issues loading documents due to permissions through my work network, the support team at pdffiller responded quickly and continued assisting myself and co-ordinated with my employers IT support function to resolve it within 24 hours, allowing me to get on with my job.
This review is primarily for the customer service. This company had extremely quality customer service. FAST responses. I would definitely recommend trying it out for that alone, they will work through and address any issues you have. You won’t be disappointed. Great job.
Watch pdfFiller eSignatures in action
Check out a quick video tutorial that shows how to create and place your signature or send a document for signing.