Last updated on
Jan 3, 2026
pdfFiller scores top ratings on review platforms
Product is really good, but customer service is great. I had an issues with printing after spending a couple of hours editing a documents and quickly became frustrated. I contacted customer service, they responded within a few hours with a solid solution that worked.
LIKED THE ABILITY TO SAVE AND PRINT BUT IT TOOK SEVERAL TRIAL AND ERROR EXPERIENCES TO FIGURE OUT THE PROCESS. SOMEONE WITH VERY LITTLE COMPUTER EXPERIENCE WOULD FIND THIS FRUSTRATING
It's been very good working with PDF Filler. Makes saving forms so much easier. I only have one complaint. When it comes to dates, I usually need to write it as year-month-day; but PDF Filler is already programmed as day-month-year so I have to keep on erasing dates and fill it out by hand, which is annoying.
It was a little tough figuring it out at first, but it seems to be doing exactly what I want it to do. In the sending and returning process, I think it could be done with perhaps fewer steps
Customer service is A1!
Wow! Customer service is A1!I needed to fill out some forms for an outfit, a one-time thing, and signed up for the trial month.Later in the month I tried to cancel the trial period before my credit card was charged the $20, but I forgot which email account I'd used to sign up, so I was unable to log in to my PDFfiller account.Today, when I received the email saying my credit card was charged the $20, I was able to contact PDFfiller since I now knew which account I'd used. I contacted them via "Contact Support" in their website and explained my situation. OMG! When it said I should receive an email in 20 minutes or less, I was thinking, "Yeah, right!" but it was literally only minutes before I received an email saying they would be glad to cancel the subscription and refund my money.If I ever need this type of service on a more regular basis, I will definitely be signing up with this company!
I recently saw a charge for a PDF filling service, and I had no memory of signing up for it. December 2020 has not been a picnic for me. I reached out to customer service, and ******* handled it from beginning to end. She even works to get things done when I was not able to get her all the information she needed, due to unfortunate events going on in my life. They have reverse the charges. I don't know if this product works or not, but I do know that their customer service team does or very well if you are patient and persistent with them. That's rare for any product. So, they get five stars from me.
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