Amazing software except for the licensing. I just want to pay for when I need it. For a business the month to month is great, but for a single time user it is a bit tougher.

for the most part, all of the documents that i need have been found on PDF filler. I did have to find the 2016 1099 int form on another site, but at least i found it. This service has saved me a bunch of time by not having to type these forms on a typewriter.

To Whom It May Concern, I need to let you know that I jumped the gun on submitting my prior severely bad review. Knoll G ended up figuring out the issue and assisted greatly in resolving it. She had much more patience than I had as I had been trying to figure out where everything had been changed to from when I used your site the year before. After 4 hours of much frustration, Knoll G saved the day. I would like to ask for you to somewhat disregard my initial review. I only say somewhat because I feel that the site had such a huge change from last year's "easy to use" formatting. I never needed to use support help. That said, I would like to praise Knoll G. She never gave up even when I did. Huge THANK YOU for not giving up Knoll! You're great and I hope you get some sort of reward for going above and beyond. I would also like to add a technical note...I don't know how everything is viewed on the companies side, but it was very difficult to work with support in terms of the chat box. Every time Knoll G gave me a direction to go and I went (which means the screen changed), I would lose the chat box and had to wait for Knoll G to type and send me something before the box would reappear and then I could respond. It only added to my then current frustration so your site coders might want to look into that.

I know there is more to learn and if I had the time to learn it, I would, but I just don't have the time, am in the middle of moving, so I can't do it.