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I really like the fact rhat PDF filller allows me to work on very important PDF documents that I need to fill out but I still have trouble navigating these documents which is why I only gave 4 stars. Maybe with better instructiins...
Teresa
I did not like the way my card was charged the $120 initial annual fee. I only wanted to pay by month. That was misleading and I did not appreciate it. If your going to offer the monthly plan, offer it, make the wording more clear. don't try and trick people into the yearly plan and make them go through customer service to get the refund. The reason I give four stars is because (1) the customer service rep was so helpful in getting me my refund back and (2) you have an awesome product. It is really working well for me.
Ben E
I am a Special Education teacher, and to be able to take pdf files general education teachers are using and enter in text boxes so my students can type into the pdf is very helpful for my writing challenged students. I can also fill in answers to study guides and email or send home a paper copy for my students to study from also.
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Bruce immediately responded to my… Bruce immediately responded to my concerns, advised me what I needed to do to resolve the issue and followed up to make sure the issue was resolved. I was very pleased with his professionalism, customer service and follow through.
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I mislead them on my intentions for the service level that I required. Once I brought it to their attention, I answered 3 questions; and the matter was immediately resolved. Outstanding customer service comms. !!!
William J Clements
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