I like the chat help desk.

What do you like best?

I like the chat help desk. I liken having a person I can chat with without a long delay. I really do not like have a charter limit on my response, I really do not have that much to say, therefore you get fluff.

What do you dislike?

not being able to locate the forms needed at times. Sometimes hen I attempt to use the form, I do not know the form number and it causes a delay. I do not like having a 40 Character limit for the questions. I really do not have that much to say.

Recommendations to others considering the product:

I would recommend this product ,because it allows my agency to provide the client with the information needed. I really do not have any additional information to supply.

What problems are you solving with the product? What benefits have you realized?

I can service my clients fasters.