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ST. PATRICK NATIONAL SCHOOL Grey stones, Co Wick low Telephone: 01 2875684 Roll Number: 12554M email: admin stuns.i.e. Website: www.stpns.ie Principal: Eileen Jackson B Ed (Hons) M.Sc. Deputy Principal:
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01
Start by carefully reading the complaints procedure document provided by the organization or company. Make sure you understand the steps and requirements outlined.
02
Gather all the necessary information and documentation related to your complaint. This may include any relevant correspondence, receipts, contracts, or supporting evidence.
03
Begin by writing a clear and concise summary of your complaint. State the issue, the parties involved, and any specific incidents or dates related to the complaint.
04
Follow the guidelines provided in the complaints procedure document to complete any required forms or paperwork. Pay attention to the information that needs to be included and any supporting documentation that needs to be attached.
05
Be sure to provide accurate contact information, so the organization can reach you regarding your complaint. This may include your full name, address, phone number, and email address.
06
Submit your completed complaint form and any accompanying documentation as instructed in the complaints procedure document. Keep copies for your own records.
07
If there is a specific process for addressing complaints, such as submitting your complaint to a certain department or individual, make sure you follow the designated steps.
08
Keep track of any communication or correspondence related to your complaint. This includes recording any phone calls, emails, or in-person meetings that occur during the complaint resolution process.
09
Follow up with the organization or company if you haven't heard any response within the designated timeframe outlined in the complaints procedure document. Ensure that your complaint is being addressed and progress is being made.

Who needs complaints procedure - st:

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Individuals who have encountered issues, problems, or disputes with an organization or company.
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The complaints procedure is a formal process that allows individuals to raise issues or concerns regarding a product or service.
Any individual who has a complaint or concern about a product or service may file a complaints procedure.
The complaints procedure can typically be filled out by completing a form or contacting the appropriate department within the organization.
The purpose of the complaints procedure is to provide a transparent and structured process for resolving issues and improving customer satisfaction.
The complaints procedure may require details such as the nature of the complaint, relevant dates, contact information, and any supporting documentation.
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