Past Due Payment Letter

What is a past due payment letter?

A past due payment letter, also known as a payment reminder letter or a late payment letter, is a written communication that is sent to a customer or a client who has failed to make a payment by the agreed-upon due date. This letter serves as a gentle reminder to the recipient to settle their outstanding payment as soon as possible.

What are the types of past due payment letters?

There are several types of past due payment letters depending on the nature of the business and the relationship with the customer or client. Some common types include: 1. First Reminder Letter: This is the initial letter sent after the payment has become past due. 2. Second Reminder Letter: If the first reminder letter does not yield any response, a second reminder letter can be sent to emphasize the urgency of the payment. 3. Final Notice Letter: This is the last notification before taking legal action or engaging a collection agency.

First Reminder Letter
Second Reminder Letter
Final Notice Letter

How to complete a past due payment letter

Completing a past due payment letter is a straightforward process that requires attention to detail and clear communication. Here are the steps to follow: 1. Start with a friendly opening: Address the recipient politely and remind them of their overdue payment. 2. Clearly state the outstanding amount: Mention the specific amount that needs to be paid, including any additional charges or late fees. 3. Provide payment instructions: Include details on how the payment can be made, such as acceptable payment methods and deadlines. 4. Express consequences of non-payment: Clearly state the consequences of further delay or non-payment, which may include legal action or credit reporting. 5. End on a positive note: Express your hope for prompt payment and gratitude for their attention to this matter.

01
Start with a friendly opening
02
Clearly state the outstanding amount
03
Provide payment instructions
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Express consequences of non-payment
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End on a positive note

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Video Tutorial How to Fill Out past due payment letter

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Questions & answers

Dear [Name], This is a friendly reminder that we haven't received payment for invoice [Invoice Number]. The payment was due on [Due Date]. We're not aware of any outstanding issues or reasons for non-payment, so we would like to respectfully ask you to make payment as soon as possible.
When calling, identify yourself and explain calmly and politely that you've followed up multiple times by email about a late payment. If possible, try to secure payment over the phone by credit card or direct transfer. If that's not possible, get a firm commitment on the date and method of payment.
Here are some steps you can follow to write an effective past due invoice email: Mention the invoice in the subject. Include a polite opening. Reference the due date and amount. Explain payment options. Specify next steps. Recent due date. Late overdue payment. Final notice.
This should include, but is not limited to: Legal name and address of the company (you) Name and address of the customer. Invoice date and number. Number of client. The date when the email or letter is sent. New payment due date. Overdue amount, including taxes and/or discounts if applicable.
What should a late payment letter include? your company name and address. recipient's name and address. today's date. a clear reference and/or any account reference numbers. the amount outstanding. original payment due date. a brief explanation that no payment has been received.
A polite email reminder is the first step of how to ask for payment professionally. The first step is a call or reminder sent via email or snail mail reminding them of the past due status of invoices. That gives your customers the chance to explain their situation for the overdue invoice.