Nhif Hospitals

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What is Nhif hospitals?

NHIF hospitals are healthcare institutions that are affiliated with the National Health Insurance Fund (NHIF). They provide medical services to NHIF members at discounted rates or for free, depending on the level of coverage.

What are the types of Nhif hospitals?

There are two main types of NHIF hospitals: Level 4 and Level 5 hospitals. Level 4 hospitals offer basic medical services, while Level 5 hospitals provide more advanced medical care, including surgical procedures and specialized treatments.

Level 4 hospitals
Level 5 hospitals

How to complete Nhif hospitals

To access NHIF hospitals and receive medical treatment, follow these steps:

01
Ensure you are a registered member of NHIF with active coverage.
02
Visit the NHIF website or contact their customer service to find a list of NHIF hospitals near you.
03
Present your NHIF card and identification document at the hospital reception upon arrival.
04
Follow the hospital's procedures for receiving treatment and ensure all services are documented for NHIF reimbursement.

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Questions & answers

NHIF choosing hospital online All you need to do is dial the USSD *155# on your mobile phone and follow the prompts. You can also download the My NHIF App available on mobile app stores or access the self-help portal on the NHIF website to choose or change your preferred outpatient hospital.
Change Choosen Hospital Login to Web/Mobile App or via USSD. Click 'Change Facility' Select Member/Dependant. Select County. Select Hospital in selected County. Submit to Save Change of Hospital.
How to select hospital through NHIF self-care portal Go the NHIF Self-care Online Portal. Enter your ID Number. A One Time Password (OTP)will be sent to the phone number registered in NHIF system. Enter the OTP. Click verify. Click on the facilities menu in the homepage. Select the county the facility is located in.
How to Choose or Change NHIF Outpatient Facility Using NHIF Online Selfcare Visit the NHIF Selfcare Website. Key in your ID number and press Enter. Enter the NHIF Web Selfcare One Time Password, OTP pin, just send to your phone. Click Verify.
How to register for the NHIF online self-service Open the NHIF self-service portal on your browser. Click on the create account tab. Choose individual member registration. Fill in your personal details including your name, National ID No, email, and mobile number.