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Generate new PDFs from scratch or transform existing documents into reusable templates. Type anywhere on a PDF, rewrite original PDF content, insert images or graphics, redact sensitive details, and highlight important information using an intuitive online editor.
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Transform static documents into interactive fillable forms by dragging and dropping various types of fillable fields on your PDFs. Publish these forms on websites or share them via a direct link to capture data, collect signatures, and request payments.
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What our customers say about pdfFiller
See for yourself by reading reviews on the most popular resources:
I hate handwriting forms. This is such a great alternative. I have been filing out piles of documents for an international adoption. They are neat and easy to read.
2014-06-29
The interface has improved, but it is not perfect. I chose PDFiller because of its simplicity. I love that I can use it anywhere without having to install it in every computer I use. I wish it included a crop feature or the ability to modify the page size. I also wish we could delete previous files with the same name so that there is no confusion. There are several other little things, but these are the top major issues I've had.
2016-12-13
Very Satisfied and excellent customer service. After a charge dispute, the error was fixed immediately. Then had a print problem and that problem was corrected before I could explain to CS. Great service!!!!
2017-05-24
What do you like best?
The support team is very helpful and responds quickly.
What do you dislike?
The product was excellent our company is too small to make proper use of their services. I would have appreciated being able to purchase the service to use on an as-need basis.
What problems are you solving with the product? What benefits have you realized?
This product allowed me to make pdf forms that could be filled out online/electronically rather than printed, manually filled out and scanned.
The support team is very helpful and responds quickly.
What do you dislike?
The product was excellent our company is too small to make proper use of their services. I would have appreciated being able to purchase the service to use on an as-need basis.
What problems are you solving with the product? What benefits have you realized?
This product allowed me to make pdf forms that could be filled out online/electronically rather than printed, manually filled out and scanned.
2020-01-17
Manage and edit your PDF easily and quickly.
pdffiller is a pdf processor quite different from the others, you can not only convert your files from pdf to other formats (and obviously from word, excel and others to pdf), but you can directly edit and process your texts online, so which you can write about the document, underline, place images, delete phrases and all the other things that a word processor allows you to do.
Another advantage and surprises that you have, is that you can use files that are not only on your hard drive, but you can also use files from the web (through the address of the document) and you can integrate pdffiller with some app that you use daily as google drive, box, one drive and others.
Finally, a very remarkable feature is that once you finish editing the file, you can choose some classic options such as the format in which you save it, but it also gives you the option to share it via mail, print it, send it by fax and use it in some social networks like facebook.
Even if it is a bit strange, I miss the function of compressing the files, because whenever you add images to some document, the weight of the file increases a lot and makes the handling of the file more difficult. Besides that, there is nothing more to comment.
2018-11-16
I like that I can create a fillable PDF…
I like that I can create a fillable PDF and merge documents together. This program has a lot of good features that other companies don't offer.
2024-01-24
Great PDF Editor. i haven't found much issues as of yet. Very convenient and responsive program. Does all I need. Hopefully the quality stays the same or improves. I'm satisfied as of now. Thanks.
2021-04-14
What do you like best?
It is much easier to use than Adobe Acrobat. Much more intuitive functions and file management. It has saved me a ton of time with the cloud storage of documents. I have used effectively for construction related documents.
What do you dislike?
Very rarely I have needed to use another platform because some municipalities require it but 98% of what I need to do is supported.
What problems are you solving with the product? What benefits have you realized?
Remote completion of forms and extracting text from PDF documents mostly.
2021-02-16
so far everything is good to use and very easy, I need...
so far everything is good to use and very easy, I need to explore more but I do not have time. A little confused with the folders but I will learn very soon.
2020-06-26
For pdfFiller’s FAQs
Below is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
What if I have more questions?
Contact Support
How do I increase first contact resolution?
Understand Your Issues and Fix Them. Analyze Customer Contact Behavior to Anticipate Their Needs. Invest in Call Center Software that:: Optimize Your Support Structure. Engage in Total Contact Ownership.
How do you calculate first call resolution?
The total number of calls resolved correctly on the first attempt divided by the total number of calls in a given period of time. The total number of calls resolved correctly on the first attempt divided by the total number of first calls.
What is first call resolution rate?
For a service desk, first contact resolution (FCR) is the percent of contacts that are resolved by the service desk on the first interaction with the customer. For live calls or web chats, this means that the customer's issue is resolved before they hang up the phone or end the chat session.
How do you calculate resolution?
Formula: (Solved Tickets) / (Tickets Received) x 100 = Resolution Rate. Common uses of Resolution Rate. Important: We advise that when looking into Resolution Rate, you take into consideration the number of Reopened Tickets, because, taken alone, this metric won't tell you the entire story.
What is the industry standard for first call resolution?
According to research from Metricate, the First Call Resolution industry standard is 74%. This number varies significantly by product, industry, etc. To elaborate on the First Call Resolution industry standard, anything south of 40% is considered low, and anything north of 90% is considered high.
How are repeated calls calculated?
Your Repeat Customer Rate is calculated by dividing your Repeat Customers by your Total Paying Customers. Every store has two types of customers: New Customers and Repeat Customers. Knowing your Repeat Customer Rate will show you what percentage of customers are coming back to your store to shop again.
What is first contact resolution?
Definition of First Call Resolution First-call resolution (FCR) is an important contact center metric and element of customer relationship management (CRM). The term is self-explanatory: a contact center's ability to resolve customer problems, questions or needs the first time they call, with no follow-up required.
What is first time resolution?
In customer relationship management (CRM), first call resolution is properly addressing the customer's need the first time they call, thereby eliminating the need for the customer to follow up with a second call. Talk time (the average time an agent spends on each call) is a common call center performance metric.
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