Try an alternative to PDF-XChange Sustenance
Users trust to manage documents on pdfFiller platform
Open-Xchange Sustenance: Good customer service matters
You are able to use a fantastic product, like Open-Xchange, nevertheless if their Sustenance is unconstructive, undependable, or simply difficult to reach, your expertise could be pretty challenging. An exceptional assistance group is definitely a crucial a part of your document management journey.
What does it mean to attain out to tremendous consumer aid? We’ve identified how our customer service is number 1 notch in online document preparation.
Plus, the provision of normal issues and the creation of Aid Center and FAQ blocks are additional sources that aid clients resolve their summons. The other thing is that when you can not foresee an issue and give beneficial info about how to solve it, it truly is much better to be proactive and inform consumers about feasible business releases without waiting for complaints.
Customer service is crucial for enhancing the user experience. Our CS group goes beyond just responding to difficulties by ensuring integrity and high-quality care. We communicate with you too much better understand your concerns and requirements. Without a doubt, our specialists know the item thoroughly. This enables them to become aware of all the possible choices to clarify the differences in between Open-Xchange Sustenance.
How to switch from Open-Xchange Sustenance and use pdfFiller’s business support:
We’re attempting to create an optimistic, hassle-free customer encounter for everyone who refers to pdfFiller. Our CS group is on the internet 24/7, 365 days per year. We are going to do our best to answer every ticket inside half an hour and deliver regularly great customer service.
pdfFiller is different from and not affiliated with Open-Xchange. With further questions about Open-Xchange products please contact Open-Xchange directly.
What gives to pdfFiller the advantage over its competition?
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What our customers say about pdfFiller
I like the idea that I can edit a PDF document that is not machine fillable. I have been using this program for several years now in personal and not for profit business.
What do you dislike?
This is not the most user friendly program to use. It lacks a search field or help section to answer questions as how to do something I do not know how to do. It would be nice to be able to save a document as you are finishing instead of having to go back and rename a document. This is the case when I am using a master form that gets updated each month. I work on my laptop and the print screen has the print button to low. I see a sliver of the print button, that if I mess around with it for a while, I can eventually click on it. I can't be the only person with this problem. It would be helpful if the print screen could open a little higher on the screen, reduce some of the preface before the print button or have the print button on the top of the form. I also get frustrated with getting an actual signature in the system. There are no clear instructions on how to do that. It took me hours and hours to get my signature as part of the program. It would be nice to be able to scan a signature into the program. I have used Adobe DC with work in the past and I find it is a superior product, but not worth the cost with the volume of paperwork I need to do. Also a typical example of issues I have with PDFiller is the instruction to take a screen shot of my log in page. I have no idea of how to do that so I attached a PDF master document I use pdfiller to complete each month.
Recommendations to others considering the product:
Don't expect to see the most beautiful documents as far as how things line up, but it is certainly a way to complete PDF forms typed instead of hand written,
What problems are you solving with the product? What benefits have you realized?
As I stated above I use PDF filler with forms that are not fillable. I have used them to complete tax returns when a fillable form is not available. I have used them to sign a document instead of having to print, sign and rescan the document before sending it back to the originator. I have not used it to obtain other peoples signature