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See for yourself by reading reviews on the most popular resources:
very intuituve. quick and easy to learn. i operate mobily so i like the fact that i can use it on any of my 4 computers any where in the world. Very easy to drop text in. I like the erase and highlight feature. I tried at least 6 other platfroms and they were too dificult to use.
2015-02-21
Great extension. Only been using for a day. Only thing so far that I find fault with is that text entered on the android version of the app displays on a single line whereas on the Chromebook extension displays correctly
2017-10-17
Works well, but not sure why you create a page that cannot be scanned and sent to the IRS on the first part of the form. If this is not legal or usable why have it?
2018-01-31
Everything works great, however when you send a document to sign, it would be more helpful if there was a brief explanation of instructions, so the receiving end understands how to actually go in and sign the document.
2018-10-29
Easy to use
My company provides PDF forms that need to be edited and PDF filler allows me to do that
The software was easy to download and use. It's does everything I need and more.
I don't dislike anything about this product.
2019-01-21
Are you one that needs to easily sign documents and return by email? this is the software to use
None
I really liked how the software navigates you through the document so quickly so you don't forget to fill in any information, and it tells you if the recipient receives it.
It's supposed to have just about any document you would need or want but I couldn't find any of the ones I needed. It was frustrating trying to look for a document and not be able to figure out where the list was.
2017-11-15
GREAT ESPERIENCE,
SAVE LOTS OF MONEY BY DOING IT MYSELF, THANKS PDFILLER
OTHERWISE I WOULD IT HAVE TO PAY AN ATTORNEY. SAVE ME THE MONEY DID NOT HAVE TO PAY THE ATTORNEYS FEES.
AMAZING TOOL. THANK YOU
2024-05-16
Only ever used Adobe in the past. Found this affordable option. It is fantastic. User friendly and effective app. I applied for a rental with a heap of forms to fill out and now our family are living in it. I accidentally signed the 1year subscription. Advised that I only wanted to use it during the trial period for a purpose and happy to pay for one month. They communication was quick and on point. They summarised and actioned exactly what I requested. Only charged me $30 for the month and cancelled my future subscription. I would happily use this again. Thank you.
2022-03-28
I happened upon your company. I filled out a form for Transfer on Death for Minnesota. I paid but then had trouble getting back in. Turned out file was corrupted. Got great help and got it to work.
2021-04-18
For pdfFiller’s FAQs
Below is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
What if I have more questions?
Contact Support
How can I improve my first contact resolution?
Understand Your Issues and Fix Them. Analyze Customer Contact Behavior to Anticipate Their Needs. Invest in Call Center Software that:: Optimize Your Support Structure. Engage in Total Contact Ownership.
Why is First Contact Resolution important?
FCR not only helps gauge customer satisfaction the higher your first-call resolution rate, the more satisfied your customers tend to be and, as a result, drive customer loyalty, but also measures your agents' efficiency and, ultimately, acts as an important factor in contact center profitability.
How do I drive my first call resolution?
Ask the customer if the problem has been resolved. Post-call customer satisfaction survey. Give your staff the authority they need. Have I resolved your issue? Conduct a contact driver analysis across teams. Cross-train agents. Capture the 'No's. Drive down customer effort.
What is the industry standard for first call resolution?
According to research from Metricate, the First Call Resolution industry standard is 74%. This number varies significantly by product, industry, etc. To elaborate on the First Call Resolution industry standard, anything south of 40% is considered low, and anything north of 90% is considered high.
What is a good FCR rate?
Generally, the industry benchmark for FCR is between 70 and 75%. However, there are many ways to measure FCR, and percentages will likely change depending on the method you use. This makes it impossible to accurately benchmark FCR across the contact center.
What is contact resolution?
First contact resolution, also known as one-touch resolution or first call resolution, is a metric used to measure the percentage of customer inquiries that are resolved by a company's customer support agents or representatives in a single conversation or interaction.
How can I improve my call flow?
Optimize your Homepage. Think about call redirection before voicemail. Take care of your audio files. Make your DTMF menus easier. Adapt your Call Flow to your opening hours.
Why is Call Flow important?
Configuring your call flow is an important part of utilizing the features that your phone service provides you. Utilizing your call flow effectively can be hugely beneficial by saving you both time and resources and by helping provide a positive customer experience.
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