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What our customers say about pdfFiller
See for yourself by reading reviews on the most popular resources:
Love that its so easy to use. I wish it was free/cheaper since I am only using it to apply for jobs. Would be cool if there was a discount code for people in the market looking for jobs if they took a survey for market research.
2017-02-27
Your guy was good - but I really didn't get the result from the program I expected. I thought it would convert to word exactly. I understand why it didn't - just makes the program less than what I had thought I was buying. I don't do this type of work often and will probably just discontinue the program.
2017-03-10
I am just learning about this program. So far it is easy and appears secure. I have initially been using the redaction/ blackout feature for several PDF files that I am sending to a client and it has been very effective. I am impressed with the "save" feature in that it allows you to save the edited file in a different format, I.e. Word.
2017-03-16
I used this program for one item in the past and just discovered today I can use it for many other types of forms such as Income Tax etc. Very easy to use, thank you. Wendell Juhl
2019-06-14
What do you like best?
PDFilller is so easy to use. I am "tech challenged" and I have no problems using this program.
What do you dislike?
That I can't upload more than one document at a time even though there is an option for uploading multiple documents and that whenever I print or save a document the program doesn't revert back automatically to my "inbox"...it's just a lot of clicking...too many steps to get from "a" to "b" sometimes.
Recommendations to others considering the product:
The price is right, it's easy to use, you won't be disappointed!
What problems are you solving with the product? What benefits have you realized?
PDFiller cuts down on the amount of time I have to spend creating documents.
PDFilller is so easy to use. I am "tech challenged" and I have no problems using this program.
What do you dislike?
That I can't upload more than one document at a time even though there is an option for uploading multiple documents and that whenever I print or save a document the program doesn't revert back automatically to my "inbox"...it's just a lot of clicking...too many steps to get from "a" to "b" sometimes.
Recommendations to others considering the product:
The price is right, it's easy to use, you won't be disappointed!
What problems are you solving with the product? What benefits have you realized?
PDFiller cuts down on the amount of time I have to spend creating documents.
2019-05-28
This was a great program
This was a great program. I just don't use it enough to justify paying annually. I wish there was a charge per file option.
2020-01-15
Only ever used Adobe in the past. Found this affordable option. It is fantastic. User friendly and effective app. I applied for a rental with a heap of forms to fill out and now our family are living in it. I accidentally signed the 1year subscription. Advised that I only wanted to use it during the trial period for a purpose and happy to pay for one month. They communication was quick and on point. They summarised and actioned exactly what I requested. Only charged me $30 for the month and cancelled my future subscription. I would happily use this again. Thank you.
2022-03-28
It is an excellent experience with…
It is an excellent experience with pdFiller. I was attended to by an experienced customer advisor. The service I received is beyond my expectation. Please I will recommend pdFiller for your needs
2021-07-27
I love the product just don't have the need to justify a full subscription. I enjoyed the trial period and had great Customer Service when needed. Very prompt with replies. I would recommend this product.
2020-10-02
Share Contact Resolution Feature
The Share Contact Resolution feature streamlines your communication process by facilitating smooth sharing and resolution of contact information. This tool is designed for teams who seek to enhance collaboration and ensure that everyone stays informed and connected.
Key Features
Easy sharing of contact information among team members
Instant notifications for updates and changes
User-friendly interface for quick access
Secure data handling to protect privacy
Integration with popular communication platforms
Potential Use Cases and Benefits
Enhance team productivity by reducing the time spent searching for contacts
Improve customer service by ensuring that all team members have access to the latest contact information
Foster better collaboration through transparent communication
Enable remote teams to stay connected easily
Streamline project coordination by ensuring everyone is on the same page
By using the Share Contact Resolution feature, you can tackle common issues like miscommunication and disorganization. This tool ensures that you and your team can easily share and access accurate contact information, leading to improved workflow and stronger relationships. Experience the clarity and efficiency that comes from having the right information at your fingertips.
For pdfFiller’s FAQs
Below is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
What if I have more questions?
Contact Support
How do I increase first contact resolution?
Understand Your Issues and Fix Them. Analyze Customer Contact Behavior to Anticipate Their Needs. Invest in Call Center Software that:: Optimize Your Support Structure. Engage in Total Contact Ownership.
What is first contact resolution?
Definition of First Call Resolution First-call resolution (FCR) is an important contact center metric and element of customer relationship management (CRM). The term is self-explanatory: a contact center's ability to resolve customer problems, questions or needs the first time they call, with no follow-up required.
What is first time resolution?
In customer relationship management (CRM), first call resolution is properly addressing the customer's need the first time they call, thereby eliminating the need for the customer to follow up with a second call. Talk time (the average time an agent spends on each call) is a common call center performance metric.
How do I drive my first call resolution?
Ask the customer if the problem has been resolved. Post-call customer satisfaction survey. Give your staff the authority they need. Have I resolved your issue? Conduct a contact driver analysis across teams. Cross-train agents. Capture the 'No's. Drive down customer effort.
How do you calculate FCR?
Calculating FCR is as simple as taking the total amount of feed consumed by the flock and dividing it by the amount of weight gained or the number of eggs produced. In other words, FCR equals input divided by output.
How can I improve my call flow?
Optimize your Homepage. Think about call redirection before voicemail. Take care of your audio files. Make your DTMF menus easier. Adapt your Call Flow to your opening hours.
Why is Call Flow important?
Configuring your call flow is an important part of utilizing the features that your phone service provides you. Utilizing your call flow effectively can be hugely beneficial by saving you both time and resources and by helping provide a positive customer experience.
How do you make a call flow?
Under Profile, select Tracking, Phone Calls. When the Phone Calls drop down opens, select Call Flows. 2At the top of the page, select + Add Incoming Call Flow at the top of the page. 3Select Basic Dial for a simple call flow that plays a greeting message to your caller and connects them to a recipient.
Video Review on How to Share Contact Resolution
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