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What our customers say about pdfFiller
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Nothing Particular other than finding out the particular IRS forms I expected to print from the IRS wasn't acceptable to download and print, and I had to purchase them when you advertise free IRS forms.
2017-03-10
Had a problem with being unable to save a document. However Sam
on the chat line was very helpful (although we could not recover it) and suggested changing the input from javascript to 'flash'. I have now managed to save it.
2018-10-04
works fine, just hate that PDFfiller does not hold passwords for very long. use this account on two computers and always have to reset password from one to the other!
2019-01-27
What do you like best?
An interface is easy to understand. Eraser and blackout options allow to be HIPAA compliant.
What do you dislike?
disappearing buttons from time to time
What problems are you solving with the product? What benefits have you realized?
electronic signature. Go Paperless!
An interface is easy to understand. Eraser and blackout options allow to be HIPAA compliant.
What do you dislike?
disappearing buttons from time to time
What problems are you solving with the product? What benefits have you realized?
electronic signature. Go Paperless!
2018-01-02
CUSTOMER SERVICE THE WAY IT SHOULD BE!!
I was using pdfFiller to edit divorce documents I downloaded from the Court Clerks website. Being able to edit these documents was going to save me around $500 in attorney fees. When it was time to save and print I was directed to purchase the subscription. There are 2 options... you can pay for the whole year at once (paying $8 per month) or you can pay $20 per month and be billed each month. I accidentally authorized the whole year @$96 to be charged to my debit card. This was not my intention but I knew it was going to be such a hassle to get them to refund my money that had already cleared only to spend $20 with them. I contacted support thru the chat option anyway and found I was very wrong in my assumption. I was connected to Ray who in less than 5 minutes had refunded the difference of $76 back to my card and was inquiring if there was anything else I needed help with. This is how customer service should be and very rarely do I experience anyone who should bear the title of a customer service representative. THANK YOU RAY FOR YOUR HELP AND PDFFILLER FOR HIRING COMPETANT ENJOYABLE PEOPLE TO DEAL WITH YOUR CUSTOMERS.
2022-04-17
This is the only and best website I use for all my PDF files needs. The only thing that could be better is the cost of the monthly rate. I'm on a government check and it's almost too expensive for me at this time. I hope that I can somehow afford to keep using this wonderful service, thank you so much!
2021-09-18
Kara was wonderful in helping me…
Kara was wonderful in helping me resolve my billing issue. Very prompt and helpful responses and we really enjoy the PDFFiller program.
2021-08-10
Great help
Great help, good program, but too expensive after the trial period. Also you have to contact the support to cancel the subscription, but that's reasonable since it's very active
2020-12-22
pdfFiller is an easy-to-navigate…
pdfFiller is an easy-to-navigate one-stop shop for all things pdf. Excellent customer support and good trial period.Only thing I'd wish for is a proper redactment feature
2020-10-15
#1 usability according to G2
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