Strike Out Fax Work

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Below is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
Allow your fax machine to redial the busy number. Fax machines automatically retry calls when the receiving party fails to answer. The number of times your machine retries may be adjustable, so check your user guide for settings. Call the voice line of a client or vendor to whose direct fax number you're transmitting.
If you are getting the number busy error, it means that we initiated the call, but your destination was busy. You need to wait for a couple of minutes and then send your fax again.
unplug the telephone wire from the telephone wall jack. Unplug the AC power cord for 30 seconds. Plug the telephone cord back into the wall jack. Connect the power plug back into the AC receptacle. Make sure the FAX machine is in auto answer or Ready to process Faxes.
The message 'No Response/Busy' on your Brother machine indicates that the number you attempted to send to was busy or did not respond to your incoming fax. The problem may be related to your line connection. Make sure the telephone cord is connected from your wall telephone jack to your Brother machine's LINE jack.
Poor quality connections will prevent the fax machine from working properly, if at all. Ensure that the phone line cord is connected from the Line jack on the rear of the fax machine to the wall jack. Disconnect the cord from the fax machine and plug it into the phone. Pick up the handset and listen to the dial tone.
Send a one-page black and white text fax to 1-888-hpfaxme (1-888-473-2963). When your fax is received by the HP Test Fax Service, we will generate a return fax to you within five minutes confirming that we received your fax.
In layman's language, it means that the receiving fax machine may not be available, or the connection between the two machines has failed. In some cases, your fax machine may not have received a signal from the other fax machine, hence the no answer error.
If your business' fax machine has trouble sending or receiving faxes, a possible source of the problem is the phone line itself. Fax machines require a connection that is free from static and line noise to connect. Poor quality connections will prevent the fax machine from working properly, if at all.
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