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Log in to HI. Click Instances in the left navigation menu. Select Manage Instances. [Partners only] From the user menu, use the Switch Company feature to select a company. Select the instance that you want to upgrade or patch. In the Actions menu, click Upgrade Instance.
The current policy of ServiceNow is to support the most recent and the immediately previous release families. Because ServiceNow generally makes release two new release families per year, you will need to upgrade approximately once per year to stay on a supported release family.
0:00 0:46 Suggested clip How to Determine the Release Name of your ServiceNow Instance YouTubeStart of suggested client of suggested clip How to Determine the Release Name of your ServiceNow Instance
Using the Internet Explorer browser, click Tools > Windows Update. In Windows Vista or Windows 7, click Safety > Windows Update. Select the Express option. A check will be performed, and you will be presented with a listing of updates. Always select and install security and service patch updates.
A patch is basically a diff between two MSI databases of the same product (e.g. v1. 0.0 and v1. 0.1) and can be installed only on target machines where its target MSI (i.e. v1. When performed, a major upgrade firstly removes completely the old version and, then install the new version of your product.
Select the Start (Windows) button from the bottom-left corner. Go to settings (gear icon). Select the Update and Security icon. Choose Windows Update tab in the sidebar (Circular arrows) Select Check for updates. If there is an available update, it will begin downloading automatically.
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