Surprised to find out, after filling out the form, that it is a paid service. Customer Service (Sam) was very helpful and pleasant, and sorted things our for me.

What do you like best?
Easy to use, anyone who I've sent a file has had no issues receiving and downloading. Some of them have told me they've gone on to use the product regularly themselves.
What do you dislike?
Nothing to do with pdffiller, but I sometimes forget to set up the files I'm uploading in the right folders. That's on me.
What problems are you solving with the product? What benefits have you realized?
Under the 'documents' tab, the 2 columns on the right could be made more distinctly different from each other to denote they are in fact different. They are just two shades of gray and not that different in tone.

some of the forms are the same but pdfFiller has them in different names. I keep filling out the same form over and over, thinking it's a different one. confusing.

I recently started a trial account with… I recently started a trial account with pdfFiller but it wasn't quite what I was needing. I didn't cancel the trial correctly so when my Debit card was charged I immediately contacted support and they resolved it within about an hour!

Everything is okay so far. Everything is okay so far, thank god for the merging feature. Only thing that bothered me is the zoom selection sometimes doesn't appear. Might give feedback if i encounter anything else

Overall pleased, have a bit to learn for my use which is limited home tasks. I believe that initial access problems are resolved. I am sure that I could more easily accomplish the basic tasks that I have for PDF. Not pressing and I can fumble my way thru it.