PDFfiller was intuitively simple to use in creating an important document. I had difficulty erasing some text I accidentally superimposed onto my document and the recipient who ultimately got the PDF I created could not open it. Also disappointing was the fact that I didn't realize I had to pay a tidy subscription price until after I completed my document and tried to send it off (and save it). That all led to an initially horrible review. But, I have to say that my experience with PDFfiller and Elie, the rep I dealt with, revised my entire experience. Not only did Elie help resolve the problems in a very timely fashion, I received a refund! PDFfiller seems dedicated to provide the user an efficient product and the customer service is the best I've seen with any internet-based business. Elie is a great ambassador for the business and she really follows through with her promises! I never expected that. They are also going to revise some aspects of the user interface to ensure proper notice of expense and conditions of subscription. I will certainly use PDFfiller in the future!

overall I like pdffiller, but there are some things I wish I could do, like circle items in word docs. The only circle function I see does not seem to work very well. I would like to be able to draw circles around items more easily. As for signature authentication, is it necessary to include date? It would be easier if the authentication did not include the date. This isn't a big deal, since I can see why the date is necessary... but sometimes I sign a contract on for example, Sept 1st at midnight, but I don't want my clients to know I signed at midnight Sept 1st, particularly if I should have signed the document sooner. Anyway, these are just little issues that I've come across and changes would make my business a bit easier.

It keeps mixing up my two accounts - - one subscription with an aol email address and one free account with my fire dept. address. I believe it's due to my MSOffice password settings.