When I chatted with support When I chatted with support, I had had two different people who took the files I had been trying to merge unsuccessfully and merge them for me!!! Similarly when I had trouble with blank pages and missing pages in a merged document I found out it was because I was using Edge as my browser instead of Chrome. It would have been best if that had been in the program itself, but support really came through to help me out.

Good overall experience pdfFiller does have a robust feature set for all document needs and the user interface was pleasant to use and mostly intuitive. I believe that a market for single users is far less likely since a normal user would not require most of the features that pdfFiller has to offer and they would probably not use the paid version. I would give 5-stars but you have to sign up in order to download your PDFS/Docs, i would recommend that you allow at least 2 Docs to be edited and downloaded before requiring sign-up.

Had an unknown charge from pdf filler… Had an unknown charge from pdf filler on my credit card, contacted them and they were very helpfully clearing up the charge it had been my wife who had subscribed to them but she has since passed away they cancelled subscription and gave full refund

Great Tool & Responsive Customer Support I've been using pdfFiller for several years now, and find it easy to use to make quick changes to documents. It has improved over the time i've used it, as originally the font didn't always match and some sections couldn't be moved or deleted, but it now seems to have these features. On a couple of occasions I've needed to raise a support ticket, and the team are very responsive, helpful and provide a resolution quickly. The reason i've not given it 5 stars is because last year i had to edit a 60+ page instruction manual, and spent many hours over a couple of weeks trying to get it to work, but it kept crashing and not loading all the pages, which was frustrating and wasted a lot of time. In the end i gave up and redesigned the manual using another platform. Overall, great for simple editing and the basic package is good value for a small business.