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When I first signed up, I only wanted a personal account. They system did not provide me with an option to choose, that I could see, between accounts. It automatically signed me up for professional and now I have to jump through a few hoops to cancel the pro and sign up for personal.
I am so glad to become a member. I am a document preparer and PDFfiller makes it so much easier . I love it, especially because you can upload your own forms. Great.
I was shocked to learn AFTER I PAID that the "monthly" payment touted in 3 big choice boxes was ONLY and effective cost IF I paid an annual fee IN FULL. THAT WAS NOT CLEAR and I feel duped. However, I am extremely pleased with what you offer AND the ease of using your site. It is well worth the 29.99/month vs what I thought was 9.99. You really need to make that clear for your customers, though. Don't start a customer relationship with the customer feeling duped or tricked.
Customer support was top notch. They resolved my print issues with my form. The reason I did not give it 5 stars and would not recommend is that I Googled for a form to fill out for a US Passport. I didn't expect to find one i could fill in on line. What was not apparent was that ONLY AFTER SPENDING 30 MINUTES FILLING OUT THE FORM did I find out I had to pay $20 to print, save, fax, email or share the form. Customer service was great, but did not want to sign up for a monthly pdf service or pay $20 for 1 form.
Excellent experience! It's fantastic. Ir brought me the beso solution to correct mistakes in pdf documents. Really useful tool!! I will recommend ir to my friends.
I love it! my only gripe is not being able to send emails with pdf's as normal attachments. I have to send a lot of PDF's to insurance companies and they complain that their systems cannot open the PDF's as sent from pdffiller so I have to take the time to download them from pdffiller, upload them to my CRM, and then attach them in emails. It would be great to be able to save that time. But other than that I am very impressed with the service.
I do a lot of my work on a chromebook. This PDF Filler lets me do a lot of things that I've only ever been able to do on my desktop. I'm very pleased to have this capability become web-based
You know for those of us that need that…
You know for those of us that need that little extra help with these unfamiliar online tools. PDFFILLER online help really made me happy with my choice. They were quick to respond and help me getting familiar with the site as I edited a document.
EFFICIENT AND PROFESSIONNAL
AMAZING SERVICE, i use their services for my wine list at work, works perfectly, and also customer service is great! i made a mistake on my subscription, Paul helped me from their alive chat straight away and refunded me within hours. highly recommended!