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Good afternoon,
I have subscribed to PDFfiller and have even been charged $20 yesterday to use this program, however, when I try to log in, my password isn't recognized. Also, when I try to go back to change anything on my form, I find it time consuming to try to do this.I don't have a lot of spare time at work & I really don't like using the typewriter, because if I make a mistake & find it later.. I can't go back and change it, hence PDFfiller..
It says a msg will be sent to my email, however, I never receive this msg. It's not in my Inbox, Spam or Trash folders. I would like to use this program at work, so I don't have to use a typewriter.
Can you help me with this log-in issue?
Many thanks,
Joyce Durbin
From: Notification - PDFfiller <notifications@pdffiller.com>
To: jdurbin_99@yahoo.com
Sent: Wednesday, October 12, 2016 4:21 PM
Subject: [PDFFiller] Thanks for subscribing to PDFfiller [ Do Not Reply ]
Hello,
Thank you for subscribing to the PDFfiller Monthly Personal plan. Your payment has been successfully processed.
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Username: jdurbin_99@yahoo.com
Subscription ID: 4k9cgm
Plan Type: Monthly Personal, billed at $20
Next Automatic Renewal: 11/12/2016
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Does what I need, the only thing is, it can be confusing when you try to log in, it takes you to another page instead of your actual account page so I have to search for something else to get to it, or I may just haven't located how yet, still good for what I need done.
The intricacies of weaving through browser and google app to use this plugin are quite noteworthy. I consider it a great achievement that the plugin seems to work, even when it encounters strange circumstances. For all that this is a bit ungainly, there were some things I wished worked a little better, but overall quite good.
What do you like best?
This app has been immensely useful. There have been times when I am not at my desk and needed to fill out some forms and this app allowed to me to do so right on my phone. This is life saving productivity.
What do you dislike?
The only thing I disliked was the many screen you need to go through to finally start using it. Other than that, the app is great.
Recommendations to others considering the product:
It is a great app. It just takes a few minutes of patience to get through the screens.
What problems are you solving with the product? What benefits have you realized?
The business problems this app solves is the ability to conduct business anywhere. You are no longer constraint to your desk or an office. This allows for travel and connectivity almost anywhere.
This app has been immensely useful. There have been times when I am not at my desk and needed to fill out some forms and this app allowed to me to do so right on my phone. This is life saving productivity.
What do you dislike?
The only thing I disliked was the many screen you need to go through to finally start using it. Other than that, the app is great.
Recommendations to others considering the product:
It is a great app. It just takes a few minutes of patience to get through the screens.
What problems are you solving with the product? What benefits have you realized?
The business problems this app solves is the ability to conduct business anywhere. You are no longer constraint to your desk or an office. This allows for travel and connectivity almost anywhere.
Great customer service
Great customer service. Earl was very helpful in answering my questions about a free subscription. Easy to use chat feature. Prompt responses.
Thank you!
Thought I had cancelled my subscription…
Thought I had cancelled my subscription but turns out I didn't and it went out the next month... got in touch with customer support and they cancelled my subscription and refunded the amount taken with no issues.. fast and polite responses as well.. very impressed.
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