It was the only source I could find to obtain 2014 Form 990 forms. The IRS site shows 2014 forms tabs but they are for 2015 which is the wrong form. I could not find the supplemental forms I needed by searching the website so I gave up and contacted customer support on your chat line. The rep was very polite and sought out all the supplemental forms I needed to finish the job. That's a real plus but I should have been able to find the forms on the website.

Pretty easy to use...so far. The only thing that concerns me was I didn't realize I had to pay for this until I had finished filling out a complex form. How did i miss that information at the beginning?

So far... your chat feature to get support is great. I seem to be moving along just fine. I uploaded a document and completed areas of "fillable" information. I only did 4 STARS as I have not published this to my site and tested the form.

Ease of use is great because I am a one-person office, and don't have access to a lot of office machines, so this works good. I just have to figure out how to get it to scan.

Using it to send IRS forms, very flexible options. Would like to enlarge the font size for printing some forms. If I use it more in future I will be interested in the webinar, but no need right now.

It was a little frustrating for me figuring out how to use the program. This should improve with use and guidance. It would have been helpful if I had first down loaded the "How To Guide". Thanks for a great program.

I love this tool it has made my life so much easier and it has helped my court documents look so much more professional. It looks like a retained an attorney but I've done everything on my own from the convenience of my laptop.

i wasn't provided with the email address to send my address change (8822). Especially after adding my card information for the payment. Other than that, my experience was very fast and to the point. i loved that.